Activity logging · HubSpot, Salesforce, Pipedrive and Zoho

How to log calls, texts and LinkedIn in your CRM (2026)

Calls and texts log themselves when reps use a dialer or texting app with a native CRM integration; most plans run $23 to $50 a user a month billed yearly, on the vendors' own pricing pages. LinkedIn is harder. Its rules ban extensions that scrape or automate the site, and its own CRM sync skips Pipedrive and Zoho.

Updated October 20, 2026 · Bryce Dempsey

Calls: a dialer that writes to the CRM

Tool	Logs to	Price	Source
Dialpad	Salesforce, HubSpot, Zoho	$25 a user a month billed yearly, $30 monthly (Connect Pro)	dialpad.com/pricing
JustCall	HubSpot, Salesforce	From $29 a user a month, billed yearly	justcall.io/pricing
Aircall	HubSpot, Pipedrive, Zoho, Salesforce	$30 to $50 a licence a month, billed yearly, 3-licence minimum	aircall.io/pricing
CloudTalk	HubSpot, Pipedrive, Zoho, Salesforce: "Log every call"	From €29 a user a month, billed yearly	cloudtalk.io/pricing
HubSpot calling	HubSpot, built in	Included in Sales Hub seats (from $7 a seat a month), with a shared pool of minutes	hubspot.com/pricing
Pipedrive	"Pipedrive doesn't have a built-in calling integration"; calls log through a dialer from its Marketplace	The dialer's price	support.pipedrive.com

Each price was read on the vendor's own page on October 20, 2026. "Logs to" lists the CRMs each vendor's page names; others may connect through an app or Zapier. Orum and Nooks, two power dialers, don't publish prices.

Texts: a business number that logs each message

Tool	Logs to	Price	Source
Quo (formerly OpenPhone)	HubSpot, Salesforce: "calls, texts, and voicemails log to HubSpot automatically"	$23 a user a month billed yearly, $33 monthly (Business)	quo.com/pricing
Salesmsg	HubSpot, Pipedrive, Salesforce	$25 a month with 1 seat, then $10 a seat	salesmessage.com/pricing
Aloware	HubSpot, Pipedrive, Zoho, Salesforce	From $30 a user a month, 10-user minimum	aloware.com/pricing

Texts from a rep's personal phone don't reach the CRM unless a tool logs them. Each tool above gives the rep a business number whose texts it logs.

LinkedIn: tools and the rules they work under

LinkedIn's help page says it doesn't permit "browser plug-ins, or browser extensions that scrape, modify the appearance of, or automate activity on LinkedIn's website", and that members who use them "risk having their accounts restricted or shut down" (source). The tools below work in different ways. LinkedIn doesn't name any of them; ask each vendor how its tool reads LinkedIn.

Tool	How it works	Price	Source
LinkedIn Sales Navigator Advanced Plus	LinkedIn's own CRM sync. Logs InMails, messages, calls and notes sent inside Sales Navigator, not the regular LinkedIn inbox, to Salesforce, Dynamics, HubSpot or Oracle. Not Pipedrive or Zoho	Not published; Core is $119.99 a month and doesn't include it	linkedin.com/help
Kondo	A desktop app. Its page says it "doesn't scrape data, inject code, or automate prohibited LinkedIn actions". HubSpot natively, Salesforce through Zapier or Make	$36 a user a month billed yearly (Business, the first plan with CRM integrations)	trykondo.com/pricing
Surfe	Works as a Chrome extension. Pipedrive, HubSpot, Salesforce	$39 to $79 a user a month billed yearly	surfe.com/pricing
LeadCRM	Works as a Chrome and Firefox extension. HubSpot, Salesforce, Pipedrive, Zoho	From $23.96 a seat a month billed yearly	leadcrm.io/pricing

What I'd check first

One dialer for everyone. When some calls go through a second tool or a rep's cell, those calls are missing from every report. Pick one dialer and turn off the rest.

The outcome, not just the call. A dialer can log an unanswered call as if it were a conversation. Open 10 logged calls and check that each says what happened.

Who it's filed against. A logged call on the wrong contact is worse than none. In a system I built on Salesforce and Microsoft 365, a note or call files itself only when the system is confident of the match, and every write is logged and can be undone.