Call scoring on the CRM you already have
Every real sales conversation your reps record gets a score on one rubric and a coaching note, matched to its deal in your CRM. I pull the calls from the dialer you use now, so there's no new dialer to buy.
- REP
Who else signs off on this besides you?
- PROSPECT
Our ops manager. She'll want pricing before anything else.
- REP
I'll send it to both of you today.
9/12
Found the second person who signs. No date set for the follow-up.
Score and note matched to the deal
Running now, for a field sales team
~1,100calls scored a month, pulled from the team's existing dialerThe CODA case study
3,486conversations graded on the same 12-point rubric, out of 12,704 calls on record
How it works
- 01One rubric
Written with you, from calls your team already counts as good ones.
- 02Your dialer, as it is
Voicemails and no-answers are skipped. Calls are transcribed with speaker labels, so the rubric knows who said what.
- 03Next to the deal
Each score sits beside the deal it came from. A new AI model gets tested on your real calls before it grades anyone.